Team discussion in production – planning and coordination of heating system components
transparency, reliability and fairness.

Good service means taking our customers’ needs seriously.

Excellent service is the key to shared success.

Pragmatic solutions that deliver.

Satisfied customers are the foundation of our business. That’s why our service team is not only there to carry out technical tasks, but also actively ensures that everything runs smoothly and your needs are met without complications.

This entails

The number 1 in a red circle

Our service team provides expert support with consultation, planning, production, delivery, installation and commissioning.

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Suggestions gathered from conversations with customers are continuously fed into the improvement of existing products and the development of new technologies. 

The number 3 in a red circle

Our team guides you through change, supports the implementation of new systems, and offers dependable advice based on in-depth knowledge and years of experience.

 Electrical connection to heating platen – professional wiring of industrial components
Within just 24 hours!

Express repair
service for veneer presses

Are your heating platens scratched or defective? Use our express repair service!
Drop them off in the morning, pick them up in the afternoon: by arrangement, you can bring in your heating platens in the morning and collect them fully repaired later the same day.

 Quality control on an ELKOM heating system – precise adjustment by an experienced technician

Are you having issues with the heating platens in your veneer press? We will replace them on your premises!
We will come to your premises and install new, high-quality heating platens on site within a single day.

Contact us now and benefit from our fast, reliable service!

+49 5731 7782-0

Contact us

What does good service mean to us?

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Customer satisfaction

We understand your requirements and offer proactive solutions – with dedication, expertise and transparency.

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Expert advice

Our team will support you throughout the entire project and work with you to develop tailored system solutions.

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Professional installation

Our master technicians install the heating platens on site and are thoroughly familiar with all common types of presses.

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Tailored solutions

We don’t just listen to your specific requirements – we also bring the interdisciplinary expertise needed to implement them.

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Fast repairs

Time is money: make use of our 24-hour express repair service. Bring your defective heating platen to us in the morning (including third-party systems), and in most cases, you can collect the repaired platen the next day.

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Your project – fully supported

From advice, planning and production to delivery, installation and commissioning – we support your project from start to finish.

Third-party systems

Service and repairs

To provide a truly comprehensive service, we also repair heating and cooling platens not manufactured by ELKOM. In addition to an initial assessment, we carry out a detailed inspection of the heating wire, check for leaks – particularly in systems using oil or water – and address any mechanical damage or surface scratches.

The heating and cooling platens are removed and sent to us. Before any work begins, we will provide a detailed cost estimate and discuss everything with you.

During refurbishment, we plane-mill the surfaces, replace the heating elements, renew the cover sheets and replace the heating and cooling circuits – but only if necessary.

Call us:

Do you need reliable, expert service for your heating and cooling platens? Get in touch!

+49 5731 7782-0

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